I wish I had more stars to give out. Wow! I haven't had great service such as this in a long time. I came in and was greeted by a very friendly and professional smog technician named Julian. He asked that I move my car to the next service bay, and then asked me to go into the office to arrange my car smog service. Right there! Courteous and Freindly! In the past, and at other smog places, I would have been yelled at, "Not to park there"! Big difference already. This particular Smog Man service franchise came highly reccomended to me by friends and co-workers. I wasn't prepared to be treated so nicely and promptly. Over the last few years, I had unsuccessfully tried to find a good and professional smog person, who was not only honest, but also friendly. Needless to say, I had a series of bad experiences. This made me very trepiditious about going to get my car smogged at all. So when I met the team here at Smog Man, I was very surprised at my overall experience. Cathy, who works inside, was very friendly, yet professional. She came off as confident and competent in her ability in handling her job. (She was assisting a person that was ahead of me). Again, Wow!, something not often experienced in a long time. The transaction went smoothly. When it was my turn, it was straightforward, fast, and easy too. I'm telling you... I feel as if I had just sat down in the couch in the waiting room, when the nice gentleman/ serviceman Julain, came into the office and handed Cathy my car keys and paperwork. Like Joe Dirt would have said... "Dhhhhannnnngggggg"! I am very impressed, surprised, and happy that I took a chance here at Smog Man. I highly recommend that you make every effort to come here, and don't forget to tell friends, family, co- workers about his place. You will not be disappointed!. Thank you again Julian and Cathy!