I had an appointment for a oil change only, and without my permission they held my car in hostage, making claims that they service checking my car without asking me if I wanted that service, on the way home I noticed my steering was off centered after I had an alignment. I felt disrespected, by them asking me if I wanted them to service check my car. They lost me as a client from this day on, I felt he was different than all his other buddies, he proved he is no better than they are.